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Support

Spell to Learn English

This is the place to find the answers to your questions about our app. If you have suggestions for improvements, please see our 'Suggestions' category, if you have comments regarding the correct spelling of words, see the 'Word spelling' category. For other support, check out the FAQ, or browse the remaining categories for the answers to your questions.

Native packs!

News Posted on 2013-05-12 13:28

The latest release of the app, version 2.0 now includes 9 NATIVE word packs and the TEST pack, “I before E”.

With the NATIVE packs split into grades, parents can now easily check to see if their kids are up to speed with their spelling as they progress through the school system.



New languages

News Posted on 2013-02-23 11:41

Six new languages have been added:

German

Indonesian

Italian

Korean

Malay

Turkish



Link

App Store link Posted on 2013-01-27 11:38

Use this link to get the app:

https://itunes.apple.com/app/spell-to-learn-english-language/id578972751?mt=8



Approved!

News Posted on 2013-01-27 11:11

The app was approved last week, and is therefore now available in the App Store. Get it via this link:

https://itunes.apple.com/app/spell-to-learn-english-language/id578972751?mt=8



Can more people use the app?

FAQ Posted on 2013-01-19 17:01

Yes. You
can create as many users on your device as you wish. Each user will have
their own unique spelling history and personal statistics.


Why is it slow loading the word pack?

FAQ Posted on 2013-01-19 17:00

The first time you load a new word pack
for a user, the app will – in addition to loading the word pack – be creating
a database in which to store your progress. It will therefore take a while
loading the word pack the first time for each user (maybe up to 15 seconds). After the initial load, it will be
much faster.

The pay-off for the long wait is that each user will have an
individual and comprehensive history of their spelling, and the ability to
generate useful statistics for you.



The word level is clearly wrong!

FAQ Posted on 2013-01-19 17:00

Spelling
difficulty is to a large degree subjective, so you may find that a word seems
to be levelled incorrectly.

Some words are also harder to spell in British
English than American English, for example “foetus/fetus”. It will initially
be the British variant which is used for deciding the level.

For more details
on levelling see the ‘Word levelling’ section of the support pages.



Why does it take ages downloading the word files?

FAQ Posted on 2013-01-19 17:00

For each
word, there is a sound file and a sound file for the context sentence. For
some word packs this can give 1500 files to download, and it is unavoidable
that this will take a while to download.


Why aren’t all the word packs available?

FAQ Posted on 2013-01-19 17:00

Instead
of waiting until we have created every word pack we can think of, we have
decided to release the app with two CORE packs and 5 LEVELS packs, as we
predict that these will be the packs which generate the most interest. We
will be adding more packs as we go along, and you will be able to preview the
next batch of word packs within the app. These are marked as ‘coming
soon’.


I think a word is misspelled, what do I do?

FAQ Posted on 2013-01-19 16:59

While we
have rigourously checked the content in this app for correctness, there is
always the risk of human error, and that a word has been misspelled, or an
alternative spelling has not been included. Either that, or the dictionary
you are using is not one of the ones which we have chosen as being the most
academically correct. Yes, there are discrepancies between dictionaries, and
the app only accepts spellings which we verify with our own sources.

If you
do find a word which is misspelled, please let us know, along with your
source against which you have double checked the spelling.



One of my learned words suddenly has zero stars

FAQ Posted on 2013-01-19 16:59

You may
be playing as a different user. Each user has their own progress, and
therefore their own star ratings for each word.

You may also be playing a
different word pack. Some words appear in more than one word pack. You will
need to spell the word correctly three times for each word pack.



Why aren’t all the files on my device?

FAQ Posted on 2013-01-19 16:58

The
app includes all the words and context sentences necessary to play the demo
word packs.

Because the audio files take up valuable storage space on your
device, you will need to download the files for each word pack.

If some of the
words are already included in another word pack, then these won’t be
downloaded again.

You can always delete files and download again as and when
you need them, at no extra charge (ie. once you’ve paid for the word pack you
can download and delete the files as many times as you want). This allows you
to keep the storage footprint of our app to a minimum, if available space is
important to you.



I spelled the word correctly but it didn’t register

FAQ Posted on 2013-01-19 16:58

There
can be several reasons for this:

a) You forgot to capitalise the word. In English, capitalisation matters and
is important to the correct spelling of the word. Some words are always
capitalised, no matter where they appear in the sentence. These words must be
capitalised when you answer, or else it will not count. Eg.
“Wednesday” is OK, “wednesday” is not.

b) You spelled the word correctly for American English, but your
settings were for British English or vice-versa.

c) The spelling you think is correct is not included in our database – i.e.
there is a discrepancy or a mistake. Please let us know if this is the case,
and we will be happy to look into the matter. Don’t forget to include your
source for cross-referencing.



The app crashes

FAQ Posted on 2013-01-19 16:58

We have
tested the app extensively, and have eliminated all causes for crashes that
we have found during development.

Apps do crash sometimes, but if you
experience repeated crashes in connection with the same action, please write
to us and explain what caused the crash, and how often it is happening.



Waiting for approval from Apple

News Posted on 2013-01-19 16:57

Version
1.0 of the app has now been uploaded to Apple, and we eagerly await approval,
so it can be made available in the App Stores around the world.


About

Word packs Posted on 2013-01-19 16:56

There
are large differences in people’s backgrounds and ability to spell. Some
people are born in English speaking countries, others are not. Some people
have been speaking and writing English for years, while others are just
starting out. Some people working on their spelling are children, and some
are adults. Some people are attending a course, and can use this as
supplemental training, others just wish to get better and practice.

To meet the different needs of these situations, we have created
a series of word packs, so that whatever your background, age and motivation,
there will be something relevant for you. Take a moment to browse the
categories, so you can find the perfect word pack for your needs.



Demo packs

Word packs Posted on 2013-01-19 16:56

There
are currently two demo packs available – each with 150 words. These words are
included when you install the app, so you do not need to download them. Use
these to familiarise yourself with the app, and to help you decide which word
pack will be the most suitable for you.


Core packs

Word packs Posted on 2013-01-19 16:56

The
CORE packs are based on the most common words in the English language. It is
a great place to start if you are learning English, because it will
consolidate your vocabulary at the same time as training your spelling. Each
pack contains 750 words, so if you complete Core 1 and Core 2, you will be
familiar with the 1500 most common English words.

The CORE packs have been created by collating a series of word frequency
lists. These include written and spoken sources, and we have been careful in
our selection to best reflect what we think is the most relevant and best
reflects modern usage of English.



Levels packs

Word packs Posted on 2013-01-19 16:55

The
LEVELS packs are – not surprisingly – based on our allocated spelling
difficulty levels for the words. They come in packs of 500 words spread
across 5 levels at a time. There are currently 5 packs available, with a 6th
– Extreme spelling – coming soon.


Native packs

Word packs Posted on 2013-01-19 16:55

The
NATIVE packs have been created to follow the
vocabulary and spelling development of a typical English speaking child, so
that the packs will reflect the progress from the first words learned up to
9th grade spelling and vocabulary challenges.

The words used the word packs are the result of years of research and development by English expert and teacher Ann Fisher. Visit her website www.spelling-words-well.com for many great activities and worksheets to help improve spelling. The NATIVE packs in the app integrate seamlessly with this body of work, and so can easily be used together.



Test packs

Word packs Posted on 2013-01-19 16:55

The TEST
packs will address specific spelling issues, and are ideal if you need
intensive training in a particular area. It may be the “apostrophe
S”, hyphenation, double letters, ooo sounds, ible/able, “ie and
ei”, capitalisation, and so on.


Theme packs

Word packs Posted on 2013-01-19 16:55

We will
be creating THEME packs for people who find themselves in a partiular
situation, and which calls for a specialised vocabulary. This is for example
“Business English”, “Science”, “Around the
house”, and so on.


Swear words, taboo & potentially offensive words

Word selection Posted on 2013-01-19 16:54

Offensive
& possibly offensive words are edited out when we select the words for
the different word packs. Swear words, harsh words (“whore”, “shit”), and
words potentially linked with taboo / trauma such as “abortion” and “raped”
have been removed – even though some are used frequently.


Abbreviations

Word selection Posted on 2013-01-19 16:54

Abbreviations
which require a full stop have not been selected.


Proper names

Word selection Posted on 2013-01-19 16:54

There
are some proper names – for example some countries are to be found in the
word lists. We have not included people’s names in the list.


Slang

Word selection Posted on 2013-01-19 16:53

Slang
words, and colloquialisms have been omitted from the app.


UK vs US spelling

Word spelling Posted on 2013-01-19 16:52

The app
differentiates between British English and American English. To read more
about the differences between the two, check out this article:
http://en.wikipedia.org/wiki/American_and_British_English_spelling_differences


Dictionaries

Word spelling Posted on 2013-01-19 16:52

Spelling
DOES differ sometimes from dictionary to dictionary – so there may be the odd
discrepancy between our accepted spelling, and what you can see if you look up the word.

We have tried to ensure that all accepted spellings are included
in the app, so please let us know if there are any we have missed. Please
include your source when you report a word to us.



Mistakes

Word spelling Posted on 2013-01-19 16:52

While we
have rigourously checked the content in this app for correctness, there is
always the risk of human error, and that a word has been misspelled, or an
alternative spelling has not been included. Either that, or the dictionary
you are using is not one of the ones which we have chosen as being the most
academically correct. Yes, there are discrepancies between dictionaries, and
the app only accepts spellings which we can verify with our own sources.

If
you do find a word which is misspelled, please let us know, along with your
source against which you have double checked the spelling.



Who has decided the level?

Word levels Posted on 2013-01-19 16:49

Our team of language experts have decided the word level for each word. We have sorted and compared over 15000 words, and have cross checked these for consistency.



How has the level been decided?

Word levels Posted on 2013-01-19 16:49

The
levelling process is extensive and complex, and each word has been
individually assessed by our language experts. In its simplest form, there are various factors which will affect how the level has been allocated,
either increasing the difficulty or decreasing the difficulty. We have about
15 rules that we consider when levelling a word, for example:

a) How long is the word.
b) How common is the word.
c) How close is the spelling to the pronunciation, ie how easy is it to simply
hear the spelling once the ear is familiar with English sounds.
d) Does it have, or might it have double letters.
e) Is it a homophone

… and a whole host of criteria which are applied. These criteria give us a
good indication, and the final level is always a judgement call by our
experts.



Levelling and you

Word levels Posted on 2013-01-19 16:49

Perception
of spelling difficulty is often about your own particular spelling strengths and weaknesses, as well as your level of
exposure to the particular word. How you hear the word also matters – while
you may have no trouble at all with identifying a certain sound, others may
struggle to discern the correct spelling.

You may have had a teacher who brilliantly explained and trained some
particular aspects of spelling, and therefore some things which are difficult
for most people may seem extremely easy for you.

So we strongly suggest that
you make your own judgement as well, and use our levelling as a guide and
general tool to help you on your path to becoming a better speller, as well as using it as a guide for selecting the most suitable word packs for you.



Level 15

Word levels Posted on 2013-01-19 16:48

Level 15
is the highest level of spelling difficulty, and as such contains a fairly
wide spectrum of words, from those which are just slightly more difficult
than level 14 words, to very rare and exceptionally difficult to spell words.
Unless you are playing the Extreme word pack, we are not going to throw
ridiculously difficult or totally obscure and uncommon words at you.


I found a bug

Suggestions Posted on 2013-01-19 16:47

Please
write to us with details of the bug. The more detailed your description, the
easier it will be for us to fix the error. Please include which version of
the app you were using.


How to get in touch

Write to us Posted on 2013-01-15 21:39

Please read the FAQ section of this site first, and browse the categories for articles which may relate to your enquiry. You may find the answer you are looking for there.

If you still need support, you are welcome to send us an e-mail. Send to: support@spell-to-learn.com, and please note we will only reply to enquiries written in English.



You have an idea?

Suggestions Posted on 2013-01-15 00:31

If you have a suggestion for improvement of the app, you are welcome to send it to us at suggestions@spell-to-learn.com



Languages supported by the app

Languages Posted on 2013-01-15 00:12

Arabic

Chinese – traditional

Chinese – simplified

Danish

English

French

German

Indonesian

Italian

Japanese

Korean

Malay

Portugese (EU)

Portugese (BRA)

Russian

Spanish

Turkish

Please note: The descriptions for the NATIVE word packs have not been translated into the different languages. This is intentional.